Urban Oasis Delhi

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: This includes your name, contact details (email address, phone number), and payment information when you make a reservation or interact with our services.
• Reservation Information: Details about your stay, including dates of stay, room preferences, and special requests.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, and browsing behavior.
• Feedback and Reviews: Comments, reviews, and ratings you provide about your experience at Urban Oasis Delhi.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Reservations: To confirm and manage your bookings, provide you with reservation details, and fulfill any special requests.
• To Improve Our Services: To understand your preferences and enhance your experience based on feedback and usage data.
• To Communicate with You: To send you updates, promotional offers, and important information about your reservation or stay.
• To Ensure Security: To detect, prevent, and address fraudulent activities or other security concerns.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in managing bookings, processing payments, and providing customer support.
• Legal Authorities: When required by law or to protect our rights, safety, or the rights of others.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to the processing of your data for certain purposes. To exercise these rights, please contact us using the details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]